Shipping policy

We offer worldwide shipping. Depending on your location and the item’s value, your order will be shipped via FedEx, DHL, or UPS. Please ensure that all customer details, including the shipping address, match the credit card’s authorization information.

If you have any questions about shipping, feel free to email us at hello@venus-in-libra.com or reach out via WhatsApp chat.

A signature is required for all deliveries. Once the package is signed for, the customer assumes responsibility for the items.

Shipping within Switzerland is always free. For international orders over $1000, delivery is also complimentary. Orders under $1000 will incur shipping charges based on FedEx’s rates.

To confirm the shipping cost for these orders, please contact us via email at hello@venus-in-libra.com or WhatsApp chat.

International orders may incur customs fees, import taxes, duties, and other charges. Any additional costs for customs clearance are the responsibility of the recipient. If you have questions about potential import fees payable to FedEx, feel free to contact us. Based on our experience, these fees and duties are typically minimal for most destinations.